Technical Support

If your burglar alarm is sounding due to a storm or power outage and the 4 digit code is not working, you may try disconnecting the electricity to the alarm panel and unplugging the battery inside the alarm box itself. If sounding continues, the problem is with something other than the burglar alarm, and you must reconnect the battery and electricity.

If your smoke detectors are sounding throughout the house, there may be a problem with the high voltage system installed by the electrician. You may try disconnecting the burglar alarm electricity and battery. If the sounding continues, you should call the electrician. Reconnect the burglar alarm and electricity and battery.

We offer 24 hour support to all of our customers. With the addition of our Preventative Maintenance Plan your calls will be returned and scheduled on a priority basis.

Testing Procedures